Terms & Conditions
In placing an order with For You and Your Home you are deemed to have read, understood and agreed to these terms and conditions. All purchases are subject to UK law.
Returns
- We hope that you will be delighted with your purchase. However, should you wish to return any items, for a refund or exchange, please notify us within 48 hours and return the goods, within 7 days, in a re-saleable condition and in their original packaging at your expense.
- Personalised items cannot be returned, unless faulty.
- Goods should be returned to For You and Your Home Returns, East Lodge, Old Park, Devizes, Wiltshire SN10 5JW.
- Postage and packing costs are not refundable unless they are faulty.
- Please obtain a proof of postage.
- For You and Your Home is not responsible for returned items which fail to reach us.
Delivery
- If we have your items in stock we will endeavour to despatch them to you within 7 days of receiving payment. However, as some of our products are handmade please allow up to 14 days for delivery.
- Delivery will be made by either Royal Mail or our courier service. If goods arrive damaged or faulty you must not accept or sign for them and inform the courier of this fact, they will be returned to us and we will make the necessary enquiries with the courier as to the reason for this.
- Our courier will deliver the goods to the address stated at the time of order. If you provide us with a telephone number at the time of order we will put this on the address label for the courier to contact you should they find you out at the time of delivery. If there is no one available to accept delivery a call card will be left and it will be your responsibility to contact the courier to arrange redelivery, if this is not done within 7 days the goods will be returned to us and you will incur a further delivery charge if we need to resend.
Delivery Charges
- For delivery within the UK mainland we charge just £4.95, regardless of the size of your order. For Ireland, Channel Islands and anywhere outside the UK mainland we will be happy to give a quotation for delivery.
- Special/bespoke orders will be quoted for delivery charges at the time of order.
Portrayal of products
- While every effort has been made to portray items accurately, slight variations may occur.
- All measurements quoted are approximate and the reproduction of colours is as accurate as photographic and publishing processes will allow.
Availability
- All items are subject to availability.
- We will inform you as soon as possible if goods you have ordered are not available. We will offer alternative options or refund payment in full.
Feedback
- We are very keen to receive comments from our customers. If you think we can improve any aspect of our service or you have any questions or comments with regard to our products we would be happy to hear from you. Please fill in the form on our contact page.
Copyright
- All copyright, design right and other intellectual property rights in our designs and products (and in the images, text and design of this website) are and will always remain the property of For You and Your Home. Any infringements of these rights are totally prohibited.
